4.1. Relevant Information for Bug Reporting¶

In case you cannot investigate and resolve the issue by yourself using this document, make sure you open a ticket on your 6WIND Customer Zone with the relevant troubleshooting information.

This information can be generated and exported using the following commands:

vrouter> cmd troubleshooting-report new
Gathering information. This may take some time...
Saved into /var/lib/yams/troubleshooting-reports/2018-09-24_17-27-07.tgz
vrouter> cmd troubleshooting-report export 2018-09-24_17-27-07.tgz url scp://john:s3cr3t@10.1.2.3/home/john
OK.
vrouter>