4.1. Relevant Information for Bug Reporting¶
In case you cannot investigate and resolve the issue by yourself using this document, make sure you open a ticket on your 6WIND Customer Zone with the relevant troubleshooting information.
This information can be generated and exported using the following commands:
vrouter> cmd troubleshooting-report new Gathering information. This may take some time... Saved into /var/lib/yams/troubleshooting-reports/2018-09-24_17-27-07.tgz vrouter> cmd troubleshooting-report export 2018-09-24_17-27-07.tgz url scp://john:firstname.lastname@example.org/home/john OK. vrouter>
The CLI User Guide, Basics / Commands section for details.